Privacy Policy
Glo Pro Lighting
(A division of The Christmas Experts)
Coquitlam, British Columbia, Canada
1. Introduction
Glo Pro Lighting (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Home address

• Details about your property (for quoting and installation purposes)

• Any information submitted through our website forms or consultations

We may also collect limited technical information such as:

• IP address

• Browser type

• Website usage data (via cookies or analytics tools)

3. How We Use Your Information
We use your information to:

• Provide and manage quotes, consultations, and services

• Communicate with you regarding your inquiries or appointments

• Deliver customer support

• Improve our website, services, and customer experience

• Send promotional offers or updates (only if you opt in)

4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only when necessary, including:

• Service providers assisting with scheduling, communication, or installations

• Payment processors (if applicable)

• Legal authorities when required by law

All third parties are required to maintain the confidentiality of your information.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
7. Your Rights
As a Canadian resident, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Withdraw consent for marketing communications at any time

To make a request, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
Glo Pro Lighting / The Christmas Experts
📍 Coquitlam, BC, Canada
📞 778-953-0576
📧 info@glopro.ca
🌐 www.glopro.ca